4. Above all, listen to their needs.
Transitioning clients from in person training to remote training is hard, especially if your clients are not used to remote training! Be there to listen to your client’s concerns and needs. Remember, you are their authority when it comes to exercise, but you need to make sure you’re addressing questions and concerns. A disinterested trainer is usually a fired trainer. This is especially important when you are dealing with in-person clients who are more used to the attention provided in a training session. Remote training may seem like less work, but it can be hard to keep up with texts and emails. Make sure you have a system in place to help you stay on track.
I’ll usually respond quickly to client text messages but I’ll have a designated time to reply to emails, since those can easily get lost in my inbox. I’ll spend an hour or two each morning, either responding to emails from clients or writing an email announcement to send to everyone. I find this to be the most effective in that I have enough time to formulate thoughtful responses and address each question in depth.
Everfit has made my transition for entirely remote coaching a lot easier for my in-person clients.
If you’re like many of us personal trainers who are scrambling to get workouts to clients, you might want to consider investing in Everfit. I’ve found it extremely easy to start using unlike other training platforms out there. With its intuitive interface, clients are able to very easily start tracking their workouts, logging meals, and recording body metrics with little to no guidance from you. Plus you can see workouts being logged in real time. Everfit has made my transition for entirely remote coaching a lot easier for my in-person clients.
Besides investing in a training platform to make your transition that much smoother, set yourself up as a resource on social media. A lot of people spend time scrolling through Instagram when they’re stuck at home. Post tips on how to set up your home workouts on your feed. Have videos of you in your story doing your own home workout. Reshare clients when they post themselves doing workouts at home that you programmed. There’s a lot of content you can put out to present yourself a competent fitness professional as well as provide resources and ideas to people.
Go into these next couple weeks with the mindset to give and to help. Be there as a resource but also as a friend and support system.
Lastly, exercise is more than just a workout. For a lot of people including myself, exercise is a stress reliever. It’s a way to let out pent-up stressful energy. It’s an outlet. Helping people to exercise safely and creatively with the resources they have available to them is a huge gift. Go into these next couple weeks with the mindset to give and to help. Be there as a resource but also as a friend and support system. Working out may not be at the forefront of every client’s minds, but you can help encourage your clients to stay active and to not take their health for granted in these uncertain times.